FAQ: Peppermint underwear?
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

It's made of what?!

Our custom blended fabric is made of 60% ProModal, 35% Peppermint Leaf, and 5% Elastin. We found the perfect balance of soft, strong, anti-microbial, and stretch to bring you the most comfort!

Last updated: July 30, 2018 12:14

Do the undies smell like peppermint?

Nope! Peppermint leaf is just one part of our unique blend. Our underwear is 60% Beechwood ProModal, 35% Peppermint Leaf, and 5% Elastin for a cool and soft feel.

Last updated: July 30, 2018 12:14

Does the fabric taste like Peppermint?

Nope! Pro-tip: Don’t eat undies

Last updated: July 30, 2018 12:14

Is Peppermint really Anti-Microbial?

Yes. To keep a high (90%+) anti-bacteria rate, Peppermint should exceed 30% of the overall blend. Our Peppermint Tech is 35%.

Last updated: July 30, 2018 12:14

What is Anti-Microbial?

An agent that attacks against antibiotics, and bacteria.

Last updated: July 30, 2018 12:14

Does peppermint tech make your goodies tingle?

Maybe, depending on the breeze.

Last updated: July 30, 2018 12:14

Are Peppermint Undies a game changer?

Yes! We’ve spent 18 months developing a soft, yet strong pair of underwear that keeps the bacteria out.

Last updated: July 30, 2018 12:14

How do I order the correct size?

Take your measurements around your waist at your belly button in inches. If you want a looser fit, measure over your shirt. Compare this to our sizing chart below or on the “About” part of the campaign and you’re good to go!

Men’s: 28-30” (S), 32-34” (M), 34-36” (L), 36-40” (XL), 42-46” (XXL) Women’s: 25-27” (S), 28-29” (M), 30-31” (L), 32-33” (XL), 34-35” (XXL)

Last updated: July 30, 2018 12:14

How do I pick what colors and size I want?

At the end of the campaign, we’ll send out a survey where you can pick your size, pick your Classic or Bold colors, and add-on other products if you’d like!

Last updated: July 30, 2018 12:14

Can I get a pair (or pairs) for me and my partner?

Sure! Just select your rewards and then add an extra $19 to your backing amount for mens or $14 for womens.

Last updated: July 30, 2018 12:14

Are they Quick-Dry?

The men’s underwear is 25% mesh on the under part and has mesh venting in the back. That being said, the material is a more organic fabric so we wouldn’t recommend them for under swim trunks. The Peppermint Tech blend gives us a fabric that is are very breathable and light making them better than the typical boxers when drying.

Last updated: July 30, 2018 12:14

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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